You have questions? We've got answers!
Dive into our FAQs to find solutions to common inquiries. If you have a question not answered here, shoot us an email and we’ll be sure to get back to you.
faq
How do I sign up for Resident Portal?
Here is a quick guide on how to sign up for the Resident Portal.
When is my first rent payment due with Compass Communities?
Your first payment to Compass Communities will be on January 1, 2025. Your payment will need to be made to Yukon PropCo, L.P.
How do I set up a recurring AHC payment?
Here is a quick guide on how to set up a recurring ACH Payment in the Resident Portal.
Who do I make my rent cheques payable to?
Your rent checks can be payable to "Yukon PropCo, L.P."
How do I set up recurring debit or credit card payments?
Here is a quick guide on how to set up debit or credit payments in the Resident Portal.
Can I pay with a debit card or credit card?
Yes, this option is available in the Resident Portal. Please note that you will be charged a processing fee when using credit and debit cards as a payment option.
Can I pay my rent with cash?
We do not accept rental payments in cash or email money transfers.
If I have trouble accessing the resident portal who should I contact?
Please reach out to your community manager for any issues you may have in accessing your resident portal.